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Dee-Anne Erasmus

1 reviews | Active since Apr 2013

08 Jan 2016, 10:29

Passing the Buck after request for all documents

I posted a MFC complaint yesterday aswell as asking for statements and Ombudsman's contact info which I am LEGALLY entitled to this is non-compliance Nedbank!!! Again calling for in excess of 15minutes to try get ahold of MFC NOT Happy!!!!<br> <br>

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Replies (1)
Nedbank
Nedbank's reply08 Jan 2016, 10:45
Official
Hello D.Erasmus,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team