NP
Nomfundo P

1 reviews | Active since Apr 2011

17 Jan 2016, 06:44

Pamela Pillay

Well since my last report I raved on about how I had spoken to Pamela Pillay who had said that Nedbank would give me 10000 greenbacks. I had to first enquire about them about 8 weeks later and then Pamela sent an email that they were there. I then got a statement on the 5 January that they were there but then the next day I got another one to say I had used them all! What a joke! My card I had been saving for January so it was not possible but anyway I don't really care now. Whatever they say is just so that you change your complaint into a compliment. Nedbank and their staff are *****.

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Replies (1)
Nedbank
Nedbank's reply18 Jan 2016, 11:56
Official
Hello langalethu,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards
Client Experience Team