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nkululeko Z

1 reviews | Active since Nov 2014

18 May 2016, 13:13

Pamela made things happen

<p>I nearly lost hope on Nedbank however an angel of Nedbank really made things happen when she called to tell me she will assist with the issue I had that ruined my birthday on 13/05/2016. It took Pamela Pillay from </p> <p>Executive Service Support Durban to fix my blocked account that has been stressing me for more than </p> <p>two weeks and she did it in two days, it makes me wonder what it is that she did different from the Branch in Pretoria Central and Festival Mall. I can finally access my money that was held hostage for more than two weeks. Thank you so much Nedbank for employing a person like Pamela she made me smile again. Thank you a million Nrdbank(Pamela) Hope other customers get to experience the great customer service I did.</p> <p> </p>

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Replies (1)
Nedbank
Nedbank's reply18 May 2016, 13:45
Official

Dear Nkululeko,

This is really outstanding feedback. We are happy to hear that Pamela was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards

Client Experience Team.