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mxolisi G

1 reviews | Active since Nov 2015

20 Nov 2015, 16:38

paid up letters and profile update

i paid credit card in full and nedbank has not given me paid up letters. my credit profile has not been updated.<br> tomorrow will be settling their personal loan and i would like the process to be quicker. resolve please. it cost money to call call centre as some agents dont have an idea of what they should do to assist clients.

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Replies (1)
Nedbank
Nedbank's reply21 Nov 2015, 08:30
Official
Hello Suka-see,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team