Paid Up Letter Delayed
<p>I would like to find out why it takes more than a week to process a Paid Up Letter?</p> <p>I settled my Nedbank Personal Loan on 8 October 2016 and am yet to receive a Paid Up Letter.</p> <p> </p> <p>I called the Personal Loans department last week and was informed that my balance was zero.</p> <p>Surely this means that my account is closed and finalised?</p> <p> </p> <p>I require the Paid Up Letter URGENTLY</p>
Dear Samantha
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Samantha
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
I would like to compliment Merilynn from Nedbank for assisting in resolving my complaint.
She was able to understand the urgency of my enquiry and produced my Paid Up Letter within 1 business day.
I would like to compliment Merilynn from Nedbank for assisting in resolving my complaint.
She was able to understand the urgency of my enquiry and produced my Paid Up Letter within 1 business day.