JM
Judith M

1 reviews | Active since Jun 2015

29 Nov 2017, 10:40

Paid up letter

I paid up my loan and now Nebank recoveries is giving me stories regarding my paid up letter. I need the paid up letter ASAP and I have been calling the ********** 18 number and being given different stories regarding my paid up letter.

0
Replies (2)
Nedbank
Nedbank's reply29 Nov 2017, 10:48
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

JM
Judith M's update29 Nov 2017, 19:29
Reviewer Update
Nedbank responsed promptly to my query and turned out that they had sent the paid up letter but I had problems with my computer so I never got it. Thank you Nedbank for helping me and thumbs up for your excellent and fast service