SF
Shafiek F

1 reviews | Active since Jun 2014

26 Sept 2016, 07:11

Paid for no data

<p>I sent my son data from the Nedbank app like I normally do but the data was not delivered. I called Cell C and they confirmed that no data bundle was loaded on the number in question. The purchase was for 300mb at R60. I need my money back in my account and whatever charges were involved with the purchase. Please assist urgently.</p>

0
Replies (1)
Nedbank
Nedbank's reply26 Sept 2016, 07:54
Official

Dear Shafiek,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team