cA
claudius A

1 reviews | Active since Mar 2009

04 Apr 2018, 10:28

overdraft insurance

to whom it may concern

i am being sent from pillar to POST and this is all in a +-30min hold on to the customer call center. all i want to know is why i have an overdraft insurance DO still being deducted on 01 March and 3 April when my overdraft closed End of Feb. it does not make sense to have overdraft insurance with no overdraft linked onto my account. Please refund my money or is it ****************?

0
Replies (2)
Nedbank
Nedbank's reply04 Apr 2018, 10:32
Official

Dear notveryh

Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.

Kind regards

Client Service Support

Best regards,

Nedbank
Nedbank's reply09 Apr 2018, 10:30
Official

Good day

We thank you for allowing us to intervene and provide feedback regarding your complaint.


Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.


We look forward to a long-lasting relationship


Kind regards

Client Service Support

Best regards,