SD
Siphesihle D

1 reviews | Active since May 2016

30 May 2016, 12:03

Overdraft and sunsequesnt HonsFee

<p>My Nedbank account does not have an overdraft facility but i was sitting with an account on a negative four hundred and some rands. I checked my statement only to find that Nedbank has charged me an "HonsFee'' this is unacceptable. why did the card not decline of funds were unavailable?</p> <p> </p> <p>This is not the first tme that my account has gone on a negative. Money that is deducted from my account only goes off 2 - 3 days later. nedbank needs to reverse this HonsFee and fix this mess. If my account does not have enough money, DECLINE THE TRANSACTION... i am seriously considering going back to FNB. I regret moving to Nedbank Sies</p>

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Replies (1)
Nedbank
Nedbank's reply30 May 2016, 12:09
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team