Overdraft and Customer care agents ***********!!!

This bank employs terrible people.

I've been trying to get a hold of Morne Diplock, he works in the overdraft facility dept. He owes me a call from the 9th Dec 2022. Ever since he has never been in any form of contact with me.

I am utterly disgusted with the way these guys handle their business. I called in today and spoke to Kwanele Kumalo from customer care and he advised me that I will get a call from Morne. He also advised me that on call recording that he will call me at 10am to follow up if I received a call from Morne yet. Kwanele never called me as well.

What is it with this bank and their employees always lying to their customers? This bank needs to fall!!