Overcharged
<p>I have a savvy bundle account, which is R180 a month where self service banking is included.</p> <p> </p> <p>my monthly fee came off the end of July, but was charge R16.00 extra for self service banking on the 4th of August 2017.</p> <p> </p> <p>I would like the issue resolved and my money refunded. I know its only R16.00, but the bank fees are already alot thats why i took the fixed monthly payment option so that I can budget accordingly.</p> <p> </p> <p>I cannot go to the bank everytime for mistakes I do not make.</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
i dont want to be contact via phone., as I cannot take calls due to the nature of my work.
Can you please liase via email.
When will my charge be reversed?
i dont want to be contact via phone., as I cannot take calls due to the nature of my work.
Can you please liase via email.
When will my charge be reversed?
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.