OVER PROMISE & UNDER DELIVER ...
Dear All,<br> <br> This is just a heads-up to anyone that wants to apply for a personal loan with Nedbank. Please always remember not to be honest as honesty and the fact that I am a client with them since 1993 means absolutely sweet f@ck all! The lady that assisted me was very nice and competent, but still they *****ed me out of R20 000.00 on a application because of a R78.08 difference in what I said on the phone when originally contacted for the loan. Now I have all the respect for the law and understand that it needs to be adhered to but maybe, just maybe the Nedbank assessors needs to phone the person first to find out why there is a discrepancy, not just ASSUME that the applicant is lying.<br> <br> Now for Nedbank - DO NOT EVER CONTACT ME AGAIN WITH REGARDS TO ANY OF YOUR SERVICES! IF YOU DO, IT WILL BE ME, YOU AND A LAWYER - I WANT F@CK ALL TO DO WITH YOU AS WHEN A PERSON REALLY DOES NEED THE BANK ALL YOU DO IS ***** THEM OVER! I also know that you are a MASSIVE company and don't mind 1 client but you will be losing me as a client as I will be closing my accounts with you and will tell all who will listen that Nedbank is not at all as friendly and helpful as they advertise
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
