SL
Sigama L

1 reviews | Active since Jan 2016

12 Jan 2016, 13:52

OVER DRAWN ACCOUNT

I have a problem with my account i purchase some staff from shop on 15 dec 2015 and i receive an sms confirming the transaction is successful, and money has been deducted from my account, so on 08 ja 2016 i receive an sms that i have been over drawn. when i went to the bank to check bank statement i see is the same transaction that i received an sms on 15 dec 2015. my problem is why do they send me an confirmation sms and i be overdrawn with something i paid. bad service

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Replies (1)
Nedbank
Nedbank's reply12 Jan 2016, 14:32
Official
Hello londie.yashmark,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards
Client Experience Team