OVER DEBITING

I am highly upset regarding an incident that happened last week Thursday, 5/10/2015, My husband went to KOVCO, who are a independent Refrigeration and Air Conditioning Wholesaler based in East London. My husband purchased gas for an amount of R 900.60, he did not have cash available on him, therefore used our debit card to swipe for the purchase. KOVCO using a Nedbank debit card machine. When he had to punch in the pin, the value amount did not appear. Once the transaction went through I received an sms from my banking institution showing that R 9000.60 went off my account. I immediately contacted my husband who then was aware of what had happened and he was assured that the difference will be reversed into our bank account. I left it for the weekend and by Monday morning nothing appeared in my account. When I called KOVCO I was informed that the refund will take between 10 -15 working days. This is totally unacceptable....I have other debits that need to come off my bank account, who will pay for my reversed debit orders. <br> <br> I want this money paid back within 24 hours. The trace ID is 379262 and the refund trace is 379263. My husband must be contacted ***<br>