Over Charged

I signed up for a speedpoint for rental for R53 per month was told on the day of signing up that there will be a once off R115 for corrier , I agreed . Nedbank charged my first month R358 , which I reported with them before the second month but continued to over charge me 2nd month When they charged me R R243so is month 3 when I decided to return the speed point eventually which I did on December 3 2019 hoping they will stop but today again January 3rd 2020 they deducted R243 again even after I reported it several times and they have refunded some of the amount for month one and two . Mario promised they will reverse the rest last month but they did not and I notified him that was not done and he said they tried calling me which I said they also have my emails if the fail to reach me they should at least followed by email which still did not happen . Who ever is in charge of refunding and charging is not honest and this I can only blame Nedbank for poor service and theft .

The first month R53+(115 once off ) = 168 not R358 . Month 2 ,&3 was only to be R53 not R243 . Month 4 nothing should be deducted for I returned the speedpoint on December 3 2019. I have not used the device not once , when I spoke to Sindi/ Cindy on the phone said it won't happen again . I have been patiatnt for three months willing to try for I needed the speedpoint for my small business .

I am very disappointed