Over charged

Item: Nedbank
Rating: 1
Author: Nonkumbuzo M

Good day, This a third query that I am sending to you about my Platinum cards benefits. I would like to know why I am being charged twice. I am paying R200 per month for my Platinum cheque card and also paying charges for my credit card. I notice that when you have Platinum Card you do get a credit card, overdraft benefits and get charged R200. Please respond to my query. Thank you

Helpful (0)

Replies (3)

Nedbank's replyOfficial

13 Jun 2019, 08:08

Dear Nonkumbuzo
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support

Best regards,

Nedbank's reply13 Jun 2019, 08:08

Official

Dear Nonkumbuzo
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support

Best regards,

Nonkumbuzo M's updateReviewer Update

14 Jun 2019, 14:39

Good dayThey managed to link my credit card to my Savvy bundle check card and was told it will be ready within 5 working days. However, they could not assist me with the charges that I have already paid for my credit card., Please advise me what is going to happen because i was charged incorrectly and never agreed to this.

Nonkumbuzo M's update14 Jun 2019, 14:39

Reviewer Update

Nedbank's replyOfficial

14 Jun 2019, 14:46

Your comments have been noted and have been sent to the Resolution Manager ,
Regards
Client Service Support

Best regards,

Nedbank's reply14 Jun 2019, 14:46

Official

Your comments have been noted and have been sent to the Resolution Manager ,
Regards
Client Service Support

Best regards,