Over a month and still no business acc opened.

I contacted nedbank Queensburgh regarding opening up a business acc. I was referred to Charmaine Pillay who was supposed to assist me but up until today, has not sat down , made an appt and sorted out my application for a business acc.<br> Initially she referred me to the POS experts to neg a rate telephonically, which was finalised the same day verbally (over 6 weeks ago). I then asked her to put what was said down on paper so we could sign off and get the acc opened. To date im yet to receive that mail.<br> I then contacted the branch manager (11 sept) regarding the poor service and lack of comm and he assured me that he will get her to contact me. Two working days (15 sept) later she calls, saying she just could not get a hold of me, (forgetting she does have my email) and assured me that come sat, 19 sept, she will have everything ready and all i have to do is come in and sign. Reason for the weekend meeting was that she finishes work at 4:30 and was not available after. (I would think that after such putrid service, Nedbank would atleast try to accomodate) She also agreed to confirm with me on friday 18 sept to confirm our appt. Needless to say, im still waiting for that call