Over 8 mnths to add wife as signatory to account

Late 2014, I went to Nedbank Greenstone Branch 022, if I am correct, and signed papers to add my wife as a signatory to my account held at the same branch. Winnie Senoane assisted, we signed all papers and were sent to the backoffice. Around May, my wife went to transct and was told she is not on my account, and the same papers we signed were fetched from the back office, and she was told it will be sorted.<br> <br> 09/08/2015, she went to the bank again and was told that she is still not a signatory. Winnie was forced to make my wife sign new papers again, and she was told that it will take another month before she is added as a signatory. Winnie Senoane the consultant knows the story and she can corroborate it ***<br> <br> Its over 6 months now, counting from January 2015 only, does it really take that long? This is pathetic coming from a reputable bank, that purportedly \makes things happen". If Nedbank cant get such simple admin right"