MM
Magda M

1 reviews | Active since Oct 2011

29 Jun 2016, 04:44

Outstanding Service Nedbank Glenacres Branch

<p>I went to visit the Glenacres branch (in Glen Marais) to program a PIN on my renewal credit card. Having been to another branch in Kempton Park before (where I received attrocious service), I dealth with a lady with the name of Mmamoloko Florence Khosa at Glen acres. It's a long story about FICA documentation, etc., etc., butMmamoloko assisted me and went out of her way to help. I could not believe it was a branch of the same bank - service wise. I am very greatful to Mmamoloko for the way she handled the situation and the effort she put in to assist me during a very frustrating time. She is trula an asset to the Glenacres branch!!</p>

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Replies (1)
Nedbank
Nedbank's reply29 Jun 2016, 05:22
Official

This is really outstanding feedback. We are happy to hear that Florence was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards

Client Experience Team.

Hi Magda,