ER
Ed R

1 reviews | Active since Mar 2009

17 Feb 2016, 15:24

Outstanding service from David Bekker

Thanks to David Bekker who reached out to me to resolve an issue I had with an ATM withdrawal while abroad where the incorrect amount was deducted from my account. David reached out to me and ensured that the matter was resolved efficiently. David communicated daily until the matter was dealt with.<br> My firm has a corporate account with Nedbank and was considering moving accounts to another bank because of poor communication on the part of the bank. Because of David's response on my personal account, I managed to convince our HQ ops team to remain with Nedbank going forward and we are about to open 3 more accounts under our profile. Thank you David!

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Replies (1)
Nedbank
Nedbank's reply18 Feb 2016, 08:02
Official
Hello user1023,

This is really outstanding feedback. We are happy to hear that David Bekker was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards
Client Experience Team