MW
Mellissa W

1 reviews | Active since Jun 2016

10 Jun 2016, 08:53

Outstanding Service delivery

<p>I had some serious issues and could not get any assistance from the call centre at the recoveries division, after a day or two I must say I am exptremely happy and pleased with the help I got from Merilynn Peters at the Executive Service Support | Client Experience | Nedbank Community Management Team </p> <p>Merilynn Peters, you have truly been a star from the first day to the end and Nedbank should have more staff like you who are willing to help and go the extra mile to assist in a difficult situation. You have helped me and I appreciate it all, Thank you</p> <p> </p>

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Replies (1)
Nedbank
Nedbank's reply10 Jun 2016, 09:05
Official

Dear Mellissa,

This is really outstanding feedback. We are happy to hear that Merilynn was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards

Client Experience Team.