LH
Lientjie H

1 reviews | Active since Jun 2018

23 Jun 2018, 16:53

Outstanding service at Vaal Mall branch

I am very impressed and satisfied with the excellent service I received from Nedbank in the Vaal Mall today. My bank card got stuck in the ATM and I immediately phoned the helpline to stop my card. After stopping my card, the friendly call agent advised that I can go into my nearest branch to get a new card. Even though the branch were packed with customers, I was assisted within only two minutes at counter 7 and got my new card immediately. I was very impressed with the friendly and helpful service I got. I will definitely recommend this branch!

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Replies (1)
Nedbank
Nedbank's reply24 Jun 2018, 15:04
Official

Dear Lientjie

Thank you for the positive feedback. We will definitely share this with management.

Regards

Client Service Support