Outrageous Nedbank Charges

On my money App the format doesn't help when trying to get bank statements, so I went into the Bronkhorstspruit branch to request 6 months bank statements. The lady that helped me did not inform me of the charges, because if I had known I would have made another plan. Next day I noticed on my bank they charged me R2080.00 for 6 months bank statements. I went back to get clarity as to why I was charged so much, another lady contacted their client service, gave me a case nr and told me I need to phone them in 72 hours to do a reversal. I did this with no actual assistance. I then went into the branch again, spoke to the branch manager, whom tried his best to assist me, he phoned me the next day to inform me that the charges for 6 months statements is indeed R1700.00 am I the only one that gets charged this much for bank statements? I have been with Nedbank for 10 years and this is the treatment I get, are we as the consumer paying for your outrageous salaries for doing absolutely nothing? I am truly disappointed in Nedbank, charging me this much for 6 months bank statements. I think it's time to switch banks because clearly Nedbank cannot look after their clients.