kS
kevin S

1 reviews | Active since Nov 2013

20 Feb 2017, 14:55

Out rageous client service

<p>On Saturday 18th Tried to deposit via EFT into my account. Account "suspended". Spoke to buisness banker at Nedbank Bluff to be told that the Credit Managers office does not work on a Saturday. To day spoke to Credit manager for the Bluff branch whom states that she spoke to us regarding the account. *******... I have never spoken to any body from Nrdbank regarding my Chq account. How dare they say they have communicated that there is a problem with myu account when NO BODY AS ACTUALLY SPOKEN TO ME OR TELEPHONICALLY NOR EMAILED ME. Nedbank good by. Ur service and credit manager has no people s****s, u suck</p>

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Replies (1)
Nedbank
Nedbank's reply20 Feb 2017, 15:18
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team