em
eugene m-johnson
1 reviews | Active since Nov 2009
06 Sept 2015, 19:10
OUT ON SUNDAYS!
I live on a farm, 45KM outside Oudtshoorn. Weekends is the only chance I have to get to the NEDBANK-ATM, on High Street. Quite a usefull facility ( WHEN ITS ACTIVATED!) . Its called CASH-DEPOSITS.. So I do my deposits and top-ups, insuring that ENOUGH funds are available for my creditors to debit my account. But lately the CASH DEPOSIT-POP-UP rests on a weekend. You guessed it. My debits do not go off ( INSUFFICIANT FUNDS ). And Nedbank penalises me ( R125,00 ). My Creditors are very unhappy( MY SHORT-TERM INSURANCE PAYMENTS! )!!! Why offer the CASH DEPOSIT-SERVICE, WHEN ITS NOT ACTIVATED OVER WEEKENDS NEDBANK? R125,00 you charge me. I am not impressed, neither my creditors!
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Replies (1)Nedbank's replyOfficial
07 Sept 2015, 08:25Hello moana,
Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply07 Sept 2015, 08:25
Official
Hello moana,
Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
