JW
Justin W

1 reviews | Active since Mar 2010

12 Nov 2015, 11:48

Otp still going to old number

It seems nedbank and standard bank both dont know how to follow simple instructions. Went into bank especially to change my cell number so i can use my card online. Otp and confirmations still going to old number

0
Replies (1)
Nedbank
Nedbank's reply12 Nov 2015, 12:23
Official
Hello Jjjustin,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team