Operating Hours

Yesterday I went to Park Station to collect my cards. I got there at 16:49 on arrival when I wanted to take the number I was told that they were informed not take any clients from 16:45. After some arguments one gentleman asked me to go to teller 7. On arrival she told me that she has informed them that they must not send any clients as she has balanced her cards for the day and she is not issuing any cards. On insisting that they have to change the business hours to indicate that by 16:45 they are no longer assisting clients she finally gave me the cards. However I do have the cards but they are not encoded meaning that they are useless as I cannot use them. I am wondering how many clients are being turned away from that branch on daily basis. You could tell that people are being chased away as there were no clients on the tellers side , I was the only one and joined by 1 guy who had a problem with the limit as he could not withdraw money from the ATM. It will be appropriate for Nedbank to amend their business hours on the door and also on their website stating that from 16:45 they do not allow people to enter the bank. This branch is the convenient branch for me as I catch Gautrain from Pretoria at 16h12 and get to Park at 16h42.