Opened new account but cant transact.

I opened a new transaction cheque account with Nedbank online. Everything went well and I received my cheque card. I transferred R500 into my account but it didn't reflect within 7 days. I called the contact centre and was informed I had to visit the branch with my proof of address. Even though this was all collected from me when the card was delivered. <br> <br> I went to Cresta branch and waited in the line there for 1.5hours. This was Friday the 29th of July at around 13:00. I saw teller 10. I handed in my proof of address and they said it will be sorted by Monday the 3rd of august. I also do not understand why this is required when I had supp**** it already plus my home loan is with Nedbank so they obviously know they property exists and I live there. <br> <br> My account still isn't activated and Nedbank still haven't put my R500 (Plus a further R100) into my account. <br> <br> I was going to transfer my debit orders and salary to Nedbank from FNB but if this is how they run, NEVER.. Please return my money you have ****** or activate my account and put it in there.