Opened a Nedbank account online on 30 March 2026

Opened a Nedbank account online on 30 March 2026. Since then the account has remained inactive or repeatedly suspended without clear communication or resolution. On 22 April 2026 I visited Nicolway branch where the account briefly became active but was later suspended again without explanation. On 24 April 2026 I returned and was asked to resubmit source of income documents already provided. The branch manager (Sibongile) stated my profile reflected “self-employed” instead of “employed” and accused me in front of customers of wrongdoing, which was unprofessional and humiliating. On 25 April 2026 I visited Randburg CBD branch and was told I am a non-resident, while Nicolway said it is a source of income issue. These explanations conflict and no clear requirements or timeline have been given. My account remains inaccessible and my salary is not available. I have not received proper resolution or feedback despite multiple visits.