Only good if you don't need them for anything!

<p>Every time I require assistance from Nedbank it results in complaints because that's the only time they listen.</p> <p> </p> <p>Got retrenched last month and went into Centurion Mall Nedbank on 01/05/17 to submit my claim for retrenchment insurance allowing them their 15 days they need to process the claim. Not at all to my surprise when I went to follow up with them on 16/05/17 they claim to have not received the documents... After speaking to the branch manager I was informed the following day that they had now received them...</p> <p> </p> <p>My card payment is due on 23/05/17, tomorrow, and I'm still awaiting feedback. Alisha from Centurion Mall has been very helpful but for the rest of the team, it's a joke. Surely you can prioritize this to make up for your lack of efforts.</p>