AN
Antoinette N

1 reviews | Active since Sept 2014

09 Sept 2015, 14:08

Online quote system not user friendly

Your online quote system really sucks. Try to use it a few times to get a quote for short term insurance but you get to point where you think you are moving to the next page and then the system just freezes. Tried it on both my laptop as well as my tablet. Really I don't know why I bother clearly you don't want new business.

0
Replies (1)
Nedbank
Nedbank's reply09 Sept 2015, 14:30
Official
Hello abak498,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team