1 reviews | Active since May 2017
ONLINE HOME LOAN APPLICATION INCORRECT RESULTS
I have done a pre-application for a homelaon on Nedbanks website. It gave positive results for the credit check. When the application was done, Nedbank however turned me down based on the credit check. IF they have given a correct result at the time of pre-application, I would not have gone ahead to view houses and make appointments with estate agents. I wasted time of other people as well because of making use of your online facility. Please remove it OR inform clients that using it is pointless.
Dear Marvin
As per the online application process you need to accept the terms and conditions on the website which advises you of the following :
- the amount displayed is only an indication and is still subject to a complete personal affordability and credit assessment;
- the indication is in no way a pre-approval, pre-quotation or the like;
in order for a complete credit assessment to be done, the full application must be completed and submitted together with all required supporting documents once a specific home is identified; - the outcome of such full application is not guaranteed and is based on your income, expenses, credit rating and any other criteria app**** by Nedbank Home Loans at the time of the full application;
- all credit bureaux’s factor in the frequency of enquiries as part of their scoring; therefore if multiple enquiries are completed, this may have an adverse impact on your consumer credit scoring.
The application is subject to a credit assessment and the necessary verifications are done, prior to applying you need to accept the above terms and conditions which indicates to you the process. We will however request for a resolution manager to contact to you to review your application.
Kind regards
Client Experience Team
Dear Marvin
As per the online application process you need to accept the terms and conditions on the website which advises you of the following :
- the amount displayed is only an indication and is still subject to a complete personal affordability and credit assessment;
- the indication is in no way a pre-approval, pre-quotation or the like;
in order for a complete credit assessment to be done, the full application must be completed and submitted together with all required supporting documents once a specific home is identified; - the outcome of such full application is not guaranteed and is based on your income, expenses, credit rating and any other criteria app**** by Nedbank Home Loans at the time of the full application;
- all credit bureaux’s factor in the frequency of enquiries as part of their scoring; therefore if multiple enquiries are completed, this may have an adverse impact on your consumer credit scoring.
The application is subject to a credit assessment and the necessary verifications are done, prior to applying you need to accept the above terms and conditions which indicates to you the process. We will however request for a resolution manager to contact to you to review your application.
Kind regards
Client Experience Team