1 reviews | Active since Jan 2017
Online Credit Card Application-Extracting water from a stone!
<p>I app**** for a Greenback Credit card Online on Monday the 16th of January. I called on Tuesday for an update only to hear no-one has worked on my application as yet. I called again today.. told they got my Documents I sent on Monday and it's still in process. Really.??? Here I thought doing it on-line would be much quicker thangoing into the branch. My mistake.. I should've just gone into the Branch.... or on second thought... I'd rather get an FNB Credit Card. I think I'll just switch to them all together. Nedbank... you need to up your service.. especially to your excisting clients. </p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Thank you to Yusuf Rajah for the exceptional service and response to my query. Thank you for getting the ball rolling and getting my query resolved almost immediately. I was kept up to date on the progress and my application was handled with professionalism. Great work!
Thank you to Yusuf Rajah for the exceptional service and response to my query. Thank you for getting the ball rolling and getting my query resolved almost immediately. I was kept up to date on the progress and my application was handled with professionalism. Great work!
This is really outstanding feedback. We are happy to hear that Yusuf Rajah was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.
Kind regards
Client Experience Team.
This is really outstanding feedback. We are happy to hear that Yusuf Rajah was able to make great banking happen for you. We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.
Kind regards
Client Experience Team.