CB
Cliff B
1 reviews | Active since Jul 2011
27 Jan 2016, 08:29
Online claim registration function, working or not
On the 11th of January, after the big windstorm of Saturday 9 January 2016, we went online, because the companies' phone lines were too busy, to request a call back to log a claim... to date we still have not received the call from Nedbank Insurance.....why do you have the online functionality if you don't use it yourselves?<br> <br> We in the meantime had to continue with the repairs......
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Nedbank's replyOfficial
27 Jan 2016, 09:05Hello cliffblack,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply27 Jan 2016, 09:05
Official
Hello cliffblack,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team