ONLINE BANKING SECURE MESSAGING USELESS
Sent a secure message on my internet banking profile and waited for nearly 2 weeks. I checked on the status and it showed as RESOLVED. This is a complete lie, it has not been resolved. Nedbank has been completely useless to me the past 2 months. I will be shopping for a new bank for my personal and business banking. What a shame!
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team