BP
Bronwen P

1 reviews | Active since Aug 2019

08 Aug 2019, 22:31

Online banking and new app sucks

I cannot do any form of online banking for this entire year

1. the old site was **** but it worked 2. it now just hangs which forces us to use the 'new and improved' site 3. you have to register with a nedbank ID, NO, not the same login details as before this is a WHOLE NEW SET 4. The confusion between old and new usernames, password, pins 5. So you try the 'new and improved' app 6. You go to the bank 5x to sort out the login details because now the app and online has locked out 7. The app works...for a bit 8. Now it says there is a server error 9. So you try online banking again 10. i HAVE JUST SPENT THE LAST HOUR TALKING TO A CHAT CONSULATANT 11. I AM LOCKED OUT AGAIN 12. I NEED TO DO MY ONLINE BANKING

TAHNK YOU FOR HELPING TO ME MAKE THE DECISION TO MOVE NAKS ONCE AND FOR ALL YOU GUYS SUC****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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