One rotten apple is seeking to ***** the entire Nedbank's reputation and I'm reporting it

<p>I recently contacted Nedbank due to some difficulities I encountered when dealing with DIY Beigbron. DIY was supposed to refund me a certain amout of money and they kept sending me from pillar to post. That’s when I asked Nedbank to intervene.</p> <p>The sad state of affairs now is; Nedbank did contact me and they promised to do their best to get the refund from DIY Beigbron. Then last week I received an email from Thabiso Digwamaje asking for my banking details which I sent back to him. He responded by saying thanks and that was it.</p> <p>The most frustrating part is, Thabiso found it diffcult to communicate with me as to what was agreed upon between Nedbank and DIY Beigbron and I even sent him an email yesterday, he read it and never responded. I even sent another email this morning, he didn’t respond.</p> <p>This goes to show how unimportant, insignificant and unworthy I am to him. It's guys like Thabiso who give good banks like Nedbank a bad name. I mean, is it really that diffciult for him to take out time, call me and give me proper feedbank instead of sending a one-liner emails and dissapear afterwards? No. This is frustrating indeed. I trust that Nedbank will speedily resolve this for me. And I know they will as I still have faith in them.</p>