One of the worst financial institutions

Nedbank SA I no longer have the energy for you guys. All I need is a paid up letter and my profile rectified. My app shows that the account is paid up and your legal team says your last debit order didnt go through they only see manual payments I made. I cant be waiting for the admin team when I can clearly see that my account is paid up on my app. Get your **** together I need the paid up letter and an update on y profile.