One Big Thank You!!

To find service excellence is hard to come by and when one does experience it, it needs to be acknowledged. Manshil has for the past two years been the person to provide us with new bank accounts for our employees. Not only did he come out to the farm and spent a whole day basically filling out cards and capturing copies of I.D documents but the real service came in after he left the farm. Account numbers were e-mailed to me at the promised time and I could always make a call to him with any problem I might have had and it would be solved promptly and without any delays. I was told by Manshil on Friday(20/03/2015) that he will be moving to Newcastle KZN as he has accepted another position within Nedbank and will thus not be servicing us anymore. I can only say that we are very sad to see him go but wish him all the best. If only all employees within the banking sector were this committed to customer service all banking experiences would be a pleasure to experience! Thank you for your committed, excellent service Manshil! Johann. York Farming.