Once Again Frustrated

I currently have a rank of issues lining up with Nedbank and of course no one who you call or speak to us able to assist. <br> 1. I transferred money from my internet banking to load airtime into a Vodacom sim as I do all the time, this was done on the 27th of Feb and to this day I have yet to receive that airtime. Upon calling the bank I was told that they could see the issue, would log a complaint and refund me - where is that money??<br> 2. I still am unable to find out if I am even earning my greenbacks and if they have been backdated as I was promised?? When upgrading my credit cards to platinum nedbank failed to move my greenbacks and still can't tell me where they aren't?<br> 3. I ordered a credit card on Monday last week, it is Thursday of the following week - what happened to just 2-3 days??<br> 4. I called the Overport branch on Thursday last week and had the most rude lady attempt to assist me! I was highly disappointed with her lack of service and attitude! <br> It is sad to have to complain to this extent to get a problem solved! <br> <br>