Olievenhoutbosch Nedbank horrible service

We are queuing outside of the ATM and the consultants are inside the branch not help clients from the ATM as some clients would struggle to use the ATM machine. There is 3 machines at the shopping centre but 2 of them is out of order this means there’s only one working... like I’m annoyed and I’m being sun burnt and there’s no social distancing because no one is giving us attention... can we from the townships be treated fairly as the ones from the urban area because should I travel to Blue hills the experience will be different as we all pay the same bank charges.