xN
xoliswa N

1 reviews | Active since Sept 2009

04 Jul 2017, 15:09

offline

<p>i went to parkstation nedbank and they are always offline, i need a letter of card confirmation only.</p> <p> </p> <p>i am tired of Nedbank SEervice. internet banking, telephone .</p> <p> </p> <p>i just want to close this account, too much hassle</p>

0
Replies (3)
Nedbank
Nedbank's reply04 Jul 2017, 15:40
Official

Dear Client

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number
Your contact details

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

Best regards,

xN
xoliswa N's update06 Jul 2017, 10:07
Reviewer Update

good Morning

i just came back form Park station again and they still cant assist me with a confirmation letter of my debit card. they are online but i dont understand why cant they just assist clients.

i cant go to another branch running around the whole of Johannesburg for just a letter to cinfirm my card as it doesnt have my name printed on it.

i am so tired of Nedbank service.

Nedbank
Nedbank's reply06 Jul 2017, 10:21
Official

Noted. We will provide the resolution manager with your comments.

Kind regards

Client Experience Team

Best regards,