TM
Tshidi M

1 reviews | Active since Jan 2017

25 Jan 2017, 16:03

offering pathetic service cant even be loyal

<p>i have been with nedbank for over seven years and i have been nothing but loyal.They closed my card without any notification no call no sms nothing.I only realised that my card was not working a week ago and went to the bank to be told that i have to verify my address .1 i had to pay R240 to have a new card done which is a total rep-off but becouse i love this pathetic bank i paid it.And today i went to collect the card with my proof of residence and was told that Its not valid and it had everything (company name-recent date-stamp).Now why do i have to put us with this nonsense when nedbank cant be loyal to me</p>

0
Replies (2)
Nedbank
Nedbank's reply25 Jan 2017, 16:35
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

TM
Tshidi M's update27 Jan 2017, 15:06
Reviewer Update

2 days later and still no response .thanks for nothing .tomororow im going to withdraw all my money.cancel my investments and move to another bank.

Cheers to 7 years of mockery