JH
Jo H

1 reviews | Active since Jul 2011

05 Nov 2015, 13:54

Offered a credit card but then stopped

I am a current customer of Nedbank ( Gold cheque account), and without requesting it, I was offered a credit card by Nedbank. About a week later, I received sms confirmation to congratulate me. then I got an sms to update my address. which turned out to be a spelling mistake on their side. Then last week, I received two separate mms's to welcome me to the rewards program for the credit card. Today , I started worrying that the card may have been lost in the system, and phoned Nedbank. <br> According to the operator, my cc account was \opened and closed on the same day". Another 15 minutes later "

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Replies (1)
Nedbank
Nedbank's reply05 Nov 2015, 14:10
Official
Hello Jo4x4,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team