OBSTRUCTIVE/NONRESPONSIVE CC/BANKING STAFF -

This is a copy of my THIRD request to Nedbank Card Division attempting to get a refund from them that appears to have been sent somewhere ELSE by their staff.<br> <br> Sir, Madam, ANYBODY...<br> Please respond to this query speedily...<br> How many MORE unfruitful telephonic queries to your CC (Tina, Enest, Tabiso, et al) and unanswered emails must I make to get ANY sort of action from you?<br> I want this refund credited to me immediately please - having already waited longer than a full calendar month.<br> <br> I have spent (wasted) hours on the phone to ththeir CC without ANY tangible results fro anyone there. Nobody has the power to act outside of their script - which means NOTHING gets done.<br> <br> I closed my CC account - effective 18 February 2016<br> There was a residual balance of R21.44 (or thereabouts)<br> My CC statement shows it was transferred from 135 Rivonia Road<br> I have NEVER received this value<br> NOBODY will tell me (can tell me either it seems) to WHERE the money was sent<br> The \Secret\" still closely guarded - even though it is MY money that has been misdirected<br> <br> My recommendation is \"Cut your BS advertising about how WONDERFUL your services are until you can achieve it with the common folks!\"<br> "