CR
Chris R

1 reviews | Active since Aug 2012

17 Aug 2015, 07:49

Number change seems to be to difficult for Nedbank

To whom it may concern:<br> <br> After a full month of going into branches and calling the call centre my cell phone number is still a mess. It seems impossible for Nedbank to get my cell phone number updated on all my accounts. Sandton branch, The Glen branch and the call centre can not help me with the situation. I am at my last with Nedbank. It can not be that difficult to get my account sorted out. Deadline for the issue to be fixed will be 22-08-2015 before I need to take my business elsewhere as at current stage I have no believe in the Nedbank group.<br> <br> Chris Rademeyer

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Replies (1)
Nedbank
Nedbank's reply17 Aug 2015, 08:02
Official
Hello chrisrademeyer,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team