LP
Lynette P

1 reviews | Active since Jan 2016

14 Mar 2016, 12:26

nrb subscription debit

Since February Nedbank is deducting R156 from my account for NRB acting subscription. When I phone the consultant said that it is being investigated . This is not my problem. I want this money refunded. If they don't refund my money I will close my account and get another bank incl all cost implications . Their service is pathetic.

0
Replies (1)
Nedbank
Nedbank's reply14 Mar 2016, 13:38
Official
Hello deonpel,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team

Best regards,