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Phumla M

1 reviews | Active since Jun 2016

02 Jun 2016, 07:44

NRB Subcription fee

<p>There is an amount that just creeps in of R156 which is apparently a branch amount or whatever. I have asked numerous times for Nedbank to reverse that amount but I haven't gotten it and they are still doing as they please with my account. The worst part is I'm an employee. My fellow colleagues are failing the public. I spoke to Siyanda on 28/04/2016 and he told me he is escalating the matter because the agents before had done everything in their power. I want my money, I can't wait two months for something that should take two days. What's NRB anyway? I need answers. </p>

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Replies (1)
Nedbank
Nedbank's reply02 Jun 2016, 07:58
Official

Dear Phumla.

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team