SG
Spencer G

1 reviews | Active since Feb 2013

03 Mar 2016, 10:18

NRB debiting

I have been phoning Nedbank call centre trying to find out why there was a debit order NRB accounting for 156 and another for 52 totaling R208 since 02/02/2016 . The response has been you are not the only one affected we are investigating , but to my surprise the debit order went through again on the 02/03/2016. Calling Nedbank has been a nightmare they are not helping either , this is just poor service to their clients

0
Replies (1)
Nedbank
Nedbank's reply03 Mar 2016, 10:53
Official
Hello grt08,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team