tB
tarryn B
1 reviews | Active since Mar 2016
02 Mar 2016, 11:09
NRB acting subsrciption fees unauthorised debits
its been two months in a row that I've experienced unauthorised R156 debit orders on my account. I've contacted Nedbank call centre in January 2016 and they assured me that they would do a reversal on my account as they mentioned that it was a mistake from their side, so the same thing happened for February 2016. I've contacted them numerous times and nobody is referring back to me. I am so disappointed as I've been a client of Nedbank for quite some time.
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Nedbank's replyOfficial
02 Mar 2016, 12:27Hello T.BOTHA2,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply02 Mar 2016, 12:27
Official
Hello T.BOTHA2,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team